Returns & Exchanges
At North Hants Tyres, we want you to be completely satisfied with your purchase. If your tyres or wheels are not a perfect fit, you can return them within 30 days of delivery provided they have not been mounted or used.
Return Process
- 1.Initiate Your Return
Contact our customer service team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Ensure the items are in their original, unused condition and securely package them to prevent damage during transit, clearly marking your RMA number on the outside.
- 3.Ship the Items
Send your return via a tracked courier service to our warehouse facility; please note that return shipping costs are the responsibility of the customer unless the item is faulty.
- 4.Inspection and Refund
Once our technicians verify the condition of the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.